At 1988rice, your privacy is more than a legal obligation – it is a genuine commitment. Learn how we collect, use, and protect your personal information.
Six core principles that shape 1988rice's approach to protecting Malaysian players' data
All data transmitted between your device and 1988rice servers is protected by 256-bit SSL encryption — the same level of security used by leading financial institutions. No third party can intercept or read your data while it is in transit.
Banking-Grade Standards1988rice never sells, rents, or transfers members' personal data to any third party for marketing or commercial purposes. Your information is used solely to manage your account and provide you with a better experience.
No Data SalesYou have the right to access, correct, export, or request deletion of your personal data at any time. The 1988rice support team will process data-related requests within 14 working days.
Full User Rights1988rice only collects data that is strictly necessary to operate your account and meet legal requirements. We do not collect irrelevant or sensitive information beyond what is needed for the stated purposes.
Data Minimisation PrincipleIn the event of any security incident affecting your data, 1988rice is committed to notifying affected members within 72 hours of becoming aware of the incident, along with the steps we are taking to address it.
72-Hour NoticeAll 1988rice member data is stored in certified data centres with strict physical and digital access controls, automated backup systems, and protection against unauthorised access, cyberattacks, and accidental data loss.
Certified Data CentreYour data protection rights and how to exercise them
You have the right to request a copy of all personal data we hold about you. We will provide a complete, readable report within 14 business days of receiving your request.
If any information we hold about you is inaccurate or out of date, you have the right to request a correction. Basic information can be updated directly from your account settings.
You may request the deletion of your personal data. Such requests will be processed subject to legal requirements that obligate us to retain certain records for specified periods.
You have the right to receive your personal data in a structured, machine-readable format (such as CSV or JSON) for transfer to another platform of your choice.
You may object to the processing of your personal data for direct marketing or profiling purposes at any time. Once your objection is received, we will cease such processing immediately.
In certain circumstances, you may request that the processing of your data be temporarily restricted — for example, while you are disputing the accuracy of your data or while a deletion request is being processed.
To exercise any of the above rights, contact us at support@1988rice.click with the subject line "Personal Data Rights Request".
Welcome to the Privacy Policy page 1988rice. This document clearly and transparently explains how our platform collects, stores, uses, and protects your personal information when you register for and use our services.
1988rice is an online entertainment and gaming platform built specifically for Malaysian players. We understand that your trust in us depends greatly on how we handle the personal information you entrust to us. That is why your privacy is not simply a box we tick on a compliance checklist – it is a core value in the way we operate.
This Privacy Policy applies to all users of the platform 1988rice, including those who register as members and those who visit the platform without a registered account. This Policy should be read together with Terms & Conditions us.
By registering for or using the 1988rice platform, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of this platform.
When you register an account or use 1988rice's services, we collect information you provide directly, including:
When you use the 1988rice platform, our systems automatically record certain technical information:
| Data Type | Example | Purpose |
|---|---|---|
| Device Data | Device type, operating system, phone model | User experience optimisation |
| Network Data | IP address, internet service provider name | Security, location verification, fraud detection |
| Session Data | Login/logout times, gaming session duration | Responsible gaming, security audits |
| Activity Data | Games played, bet sizes, wins and losses | Account management, auditing, fraud prevention |
| Cookie Data | Session cookies, preference cookies, analytics cookies | Platform functionality, personalisation, analytics (see Section 6) |
In certain circumstances, 1988rice may receive data about you from legitimate third-party sources, including identity verification providers used in the KYC process, payment providers such as FPX, Touch 'n Go, and GrabPay networks for transaction verification, and fraud prevention agencies that help us detect suspicious activity.
1988rice uses your personal data for the following purposes, all of which are necessary for operating the platform and fulfilling our obligations to you:
You may opt out of receiving marketing communications from 1988rice at any time by clicking the "Unsubscribe" link in any of our promotional emails or by contacting our support team.
1988rice does not sell, rent or transfer your personal data to third parties for marketing purposes. However, there are limited situations where we need to share your data with certain parties in order to operate our services:
1988rice works with carefully selected third-party service providers to help us operate the platform. These include game providers (such as licensed slots and Live Casino providers), payment processors handling eWallet and FPX transactions, identity verification providers for the KYC process, and cloud and technical infrastructure providers. All such providers are bound by strict confidentiality agreements and may only use your data for the specific purposes defined.
1988rice may disclose your personal data to government authorities, law enforcement agencies, or regulatory bodies where we are required to do so under applicable Malaysian law, or where we reasonably believe such disclosure is necessary to prevent or detect crime, protect public safety, or comply with court proceedings.
In the event of a merger, acquisition, or sale of 1988rice assets, user data may be transferred as part of that business transaction. Should this occur, you will be notified in advance and an updated Privacy Policy will be published.
1988rice will never ask for your password via email, Live Chat, or phone. If you receive any such request claiming to be from 1988rice, do not comply and report it to our support team immediately.
1988rice continuously invests in security infrastructure to ensure your personal data remains protected. The following are the key protective measures we have implemented:
Access to member personal data within 1988rice's internal systems is restricted to staff who genuinely require it to perform their duties. All internal access is audited and logged for accountability purposes. Staff with access to sensitive data are subject to background checks and strict confidentiality agreements.
In the event of a security incident involving members' personal data, 1988rice has a comprehensive incident response plan in place. Affected members will be notified within 72 hours, with details on what happened, what data was involved, the steps we have taken, and actions you can take to protect yourself.
The 1988rice platform uses cookies and similar tracking technologies to enhance your experience. Here are the types of cookies we use and their purposes:
You can manage your cookie settings through your web browser settings. Please note that disabling essential cookies may affect the functionality of the 1988rice platform. For more information on managing cookies in your browser, refer to your browser's Help section.
1988rice retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable law. The following are general guidelines for our retention periods:
| Data Category | Retention Period | Justification |
|---|---|---|
| Active Account Data | Throughout the active account period | Required for account operations |
| Financial Transaction Records | 7 years after the transaction | AML / financial legal requirements |
| KYC & Identity Records | 5 years after account closure | Legal compliance requirements |
| Game Activity Logs | 3 years | Auditing, dispute resolution |
| Support Communication Records | 2 years | Service continuity |
| Marketing Data (with consent) | Until consent is withdrawn | Consent basis |
Once the retention period expires or after a valid deletion request has been processed, data will be securely deleted or anonymised so that it can no longer be personally linked to you.
The 1988rice platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
All registrants are required to confirm that they are at least 18 years of age at the time of registration. Our KYC process also includes age verification through official Malaysian identity documents (MyKad or passport).
If we determine that a member is under 18 years of age, the account will be terminated immediately and all related data will be deleted in accordance with applicable laws. Parents or guardians who believe their child may have registered should contact our support team right away.
The 1988rice platform uses certain third-party services to handle critical functions such as payment processing via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and the FPX network (including Maybank2u and CIMB Clicks), as well as identity verification through licensed KYC providers.
Every third-party service provider working with 1988rice is subject to a security assessment prior to engagement and to data processing agreements that require them to protect your information to the same or higher standards that we apply.
Please note that when you complete a payment transaction through an eWallet or bank provider's interface (such as the Touch 'n Go app or Maybank2u), that provider's privacy policy applies to the portion of the transaction handled by them. 1988rice is not responsible for the privacy practices of these third parties.
To exercise any of the personal data rights set out in this Privacy Policy, you may contact 1988rice through the following channels:
We will acknowledge receipt of your request within 2 working days and process it within 14 working days. For complex cases, we may require up to 30 days — but we will notify you within the first 14 days if this is the case.
Before processing any data-related request, 1988rice may need to verify your identity to ensure your rights are not exercised by an unauthorised party. This is a safeguard put in place for your own protection.
Reasonable data rights requests will be processed free of charge. However, for requests that are clearly excessive, repetitive, or unreasonable, 1988rice reserves the right to charge a reasonable processing fee or decline the request with valid justification.
1988rice reserves the right to update or amend this Privacy Policy at any time to reflect changes in our platform practices, new legal requirements, or feedback from our player community. The date of the most recent update is always displayed at the top of this page.
For significant changes that affect how we use your data, 1988rice will notify members via their registered email address or display a prominent notice on the platform at least 14 days before the changes take effect. This gives you sufficient time to review the changes and decide whether you wish to continue using the platform.
We encourage you to review this Privacy Policy page periodically. Continued use of the 1988rice platform after the effective date of any changes constitutes acceptance of the latest version of this Privacy Policy.
If you have any questions, concerns, or complaints regarding how 1988rice regarding the handling of your personal data, or if you wish to exercise any of your data rights, please contact us:
Our team is proud to communicate in Bahasa Melayu and we value every privacy-related enquiry. We are committed to providing clear, helpful responses to every concern you bring to us.
This Privacy Policy forms part of the overall agreement between you and 1988rice, and should be read together with Terms & Conditions and Responsible Gaming Policy for a full overview of your rights and responsibilities as a member of our platform.
The 1988rice platform is for entertainment purposes and is intended solely for individuals aged 18 and above. We care about the wellbeing of all our members. If you or someone you know is experiencing gambling-related issues, please visit our Responsible Gaming page for self-management tools and support information. Please play within your means.
With 256-bit SSL encryption, a strict no data-selling policy, and full rights in your hands – 1988rice is a platform you can trust. Join over 100,000 Malaysian players and enjoy 500+ games with complete peace of mind today.
⚠️ 18+ only. Please play responsibly. Your data is protected under this Privacy Policy.